Last week, I discussed three ways to book a cruise however, I only touched on online booking agencies, mentioning the big names. There are many good agencies that do business mainly online that were neglected in that post. Here are a few tips on finding the right online agency:
- Make sure they are a member of CLIA (Cruise Line International Associattion) and in good standing.
- Check the company out at the Better Business Bureau. Don't just look at the number of complaints, but look to see how many were resolved.
- Only deal with an online agency that can be contacted by phone as well as email.
- Try to find a physical address for the company on the site.
- Read the small print. Good online agencies disclose what is included either above or below the prices.
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